Cylinder Information - FAQ

Rental charges cover the maintenance and replenishment of our cylinder stocks, helping us to ensure you are supplied with cylinders which are safe, reliable and fit for the purpose of containing gas.

We test our cylinders regularly and replace those that have reached the end of serviceable life. 

We continue to invest in the development of different cylinder types to meet your supply needs.

There are four rental period options:

• Quarterly.  Option to pay in advance
• Monthly.  Charged in arrears for the previous month.  If you pay monthly rental charges and increase your holdings you will be charged a full months rental for the extra cylinders at the end of the month in which you obtained them
• Annual.  Charged yearly in advance.  If you pay annual rental charges and increase your holdings before renewal you will be charged rental for the additional cylinders from the date of first rental until the renewal date of the existing cylinder rental.  For example, if your renewal date is 1st January and you add an extra cylinder in the previous June, you will be charged 7 months rental on the additional cylinder.  On 1st January you will be charged 12 months rental for all cylinders.  If your holdings decrease, you will receive a credit note for the number of months left on your rental.

BOC only supply our cylinders on a rental basis, enabling us to maintain cylinders with regular testing and ensure they are safe and fit for use.

Additionally, to maintain high standards we will not exchange a BOC cylinder unless it has been issued through an authorised BOC outlet.

Any cylinder which does not meet our safety standards will be removed from circulation and disposed of safely.

BOC do not fill non-BOC cylinders as there is no historical record of the cylinder contents, testing or cylinder age.