Customer Service Centre

For general customer service queries, our customer service centre is open from 8am to 6pm Monday to Friday. BOC also offers a 24 hour support service for serious emergencies and incidents

Contact us on 1800 355 255

Before you call, did you know you can do all the following online?

Buy online

A wide range of gases in various cylinder sizes and specialist welding and safety equipment can be bought online

Click & collect

A quick and easy way to purchase products online, and have them ready to collect at your local Gas & Gear store

Open an account

If you don’t have an existing BOC account, you can create one online and start shopping in a few easy steps

Manage your account

As a BOC customer you can manage your account, track orders, check cylinder holdings, pay invoices and more

Store finder

Search by postcode or town to locate your nearest BOC Gas & Gear retail store or agent across the UK & Ireland

FAQs

Can't find what you're looking for? Take a look at our extensive FAQs for guidance on our products and services

Charges

Find out how we charge for the different costs associated with supplying gas, as well as details of any fees we may charge

Make an enquiry

You can also contact us for any queries by filling in the online form, and we will process your enquiry as quickly as possible.

Complete Enquiry Form

Industrial/Healthcare

For all queries or questions relating to industrial gases, industrial products, safety products, healthcare, medical gases or related services offered by BOC.

Call us on 1800 355 255

Speciality Gases

For all orders and enquires relating to high purity gases, mixtures, refrigerants and gas control equipment.

Call us on 1800 355 255

Dispense Gas

For all queries or questions relating to the products and services offered by BOC Sureserve.

Call us on 1800 390 000

Engineering Services

For enquiries relating to our Engineering Services including ONSTREAM

Call us on 01 409 1800

Patient Service Centre (Home oxygen therapy)

For enquiries relating to our Patient Service Centre including Home oxygen therapy enquiries

Call us on 1800 22 02 02

Medical gas equipment orders only

For enquiries relating to Demand Valves, Flowmeters, trolleys etc

Call us on 1800 22 02 02

Medical Liquid Oxygen Emergency Engineering

For enquiries relating to Medical Liquid Oxygen Emergency Engineering Support including Bulk and Cryospeed

Call us on 0800 222 888 option 1

Medical Liquid Oxygen Deliveries

For enquiries relating to our Medical Liquid Oxygen Deliveries

Call us on 0800 861 861

Please note:

For matters relating to your account, please ensure you quote your account number.

In an Emergency

For gas-related emergencies and incidents at the roadside or on-site, call our 24-hour support service at any time

View emergency contact details