How do you tell whether or not a cylinder is certified as being safe?
Unfortunately it is not easy to recognise which cylinders are safe and meet industry standards - and which are not.
One cylinder looks much like another. If illicit fillers have stolen cylinders from BOC Sureserve or another reputable supplier, they are quite likely to have a well-respected brand name on the side.
Externally a cylinder may look to be in reasonable condition, but the interior may be severely corroded and in very poor order.
BOC Sureserve does not fill cylinders for any other supplier or allow BOC Sureserve cylinders to be filled by any other company.
If you take deliveries from a local supplier who supplies gas in BOC Sureserve cylinders, it is highly likely that the cylinder has been filled illegally.
You should report this immediately to the BOC Sureserve Customer Services Centre by telephoning 1800 355 255. We will immediately send someone to collect the cylinder.